Comparisons
InProcess vs Zapier
Zapier and InProcess are often mentioned together because both 'automate'. They do not solve the same problem, though, and using both is common.
Zapier automates exchanges between software. InProcess orchestrates work between people.
What they have in common
- Both avoid writing code to connect tools.
- Both integrate with common business applications.
- Both are configured through an interface rather than by development.
Where they differ
The basic unit
In Zapier it is a trigger followed by actions between apps. In InProcess it is a task assigned to a person, with a form, a deadline and a decision to make.
The role of people
Zapier excels where no human decision is required. InProcess is built for processes where someone has to approve, reject, comment or observe on site.
External participants
InProcess reaches people who have no account in your tools — a customer, a tradesperson, a contractor — including by SMS.
The starting point
With Zapier you assemble steps. With InProcess you describe your process in plain language and the application is generated, screens included.
Choose Zapier if
- You need to sync data between two SaaS products.
- No human involvement is expected in the chain.
- You want to trigger actions from application events.
Choose InProcess if
- Your process involves several people who must act in a certain order.
- You need screens, forms and approvals, not just API calls.
- External participants must take part without a licence or an app to install.
- You would rather describe the process than build it step by step.
Comparisons
What is InProcess?You could have this process live today
Describe it in a few sentences, AI builds it, you approve before it goes live.